1) first leg of flight someone asked for my boarding pass and with no explanation removed me..I was allowed to reboard several minutes later. On the return flight the flight was supposed to go from chicago to Wichita at 7:05 pm..It was delayed over and over while other...Read more
I didn't like
- Reliability or service
i am sitting on United Express embrarer 145 on June 5, 2015 in St. Louis. Pushed back from gate sat on Tarmac 30 minutes no air then pushed back to the gate and still sitting waiting for maintenance. Not sure where this will end up Yesterday same airline and aircraft...Read more
Our United Express flight 4909 EWR to PVD was initially scheduled to leave at 8 AM and after sitting on the plane for over an hour we were required to exit the plane, wait for over 6 hours with no food vouchers or any true explanation of the issues. I missed a full...Read more
Please retire the Q400. I consistently ride on the Q400 MCI-DEN. What a substandard product compared to other airlines. A propellor airplane, limited to FL250 over the midwest w/T-Storms, , no WiFi, no overhead bins, you wait for bags on the ramp in the rain or...Read more
I have flown united express for 4 Fridays # UA5792 in a row and not one flight has departed close to an on time departure. Today is August 8 and the plane is broken down in Dulles and according to the last text united sent they have no crew. They have residues the...Read more
Bad Customer Service Review
I just sent a email to the president of your company & everyone that is affiliated with this company explaining my complaint! Let me just say this never flown on your airline but my husband and I were booked and charged for this flight ! Plus your costumer service is the WORST EVERY. I will be blasting my complaint all over the web till I get my money back !!!!
Ok .. stuff happens & things break .. most travelers actually get that. But there is no excuse for poor customer service coupled with lack of common sense. I was the 3rd person to board fly 3672 MSP to ORD @ 2PM today (first person seated in coach) ...Read more
Air Traffic Control Review
Wtf is the problem with United express always having mechanical or "air traffic control" problems since January 2014? Five times MSP to PHL connections via ORD or IAD have been cancelled. Never had this problem before.
United Express - Review about Flight Delay from Newark, New Jersey
flights between ewr and cvg are always delayed. poor customer service at both locations. it's obvious united has not staffed properly. many flights are delayed because crew is not available or on time. incoming flights are delayed and there is a chain reaction. i try to avoid flying with united unless there is no other option. excessively unhappy with united.
I have only flown out of Morgantown Airport twice, but no matter what my luggage never gets back until days later. This last time, I had a 4 hour layover in Dulles that I actually saw my luggage get loaded. This was late on a Friday night. I was told that the baggage...Read more
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