Got up early to catch 6:50 am out of Santa Barbara. People were nice no problem boarded the plane supposed to go to San Francisco for a 20 minute layover and the same plane was to *** at 8:40 then go to my destination Arcata, CA arriving 10:24. No sooner in the seat we...Read more
I have used aunited Express over the years to go between San Luis Ibispo and LA and have consistently had flight delays . Today's 5/31/17 was supposed to leave at 4:55 PM and at 7:45 I'm still sitting here. It's been moved twice, once to 8:08PM and now to 8:30. PM This...Read more
My original flight was supposed to be 5529 to Colorado Springs. I was there by 4 pm waiting after flying in from San Diego on a connecting flight. I was manifested in checked in for the flight all the way to COS. The flight was scheduled for 5:05pm and at 4:48 the sign...Read more
Bad Customer Service Review
I just sent a email to the president of your company & everyone that is affiliated with this company explaining my complaint! Let me just say this never flown on your airline but my husband and I were booked and charged for this flight ! Plus your costumer service is the WORST EVERY. I will be blasting my complaint all over the web till I get my money back !!!!
Air Traffic Control Review
Wtf is the problem with United express always having mechanical or "air traffic control" problems since January 2014? Five times MSP to PHL connections via ORD or IAD have been cancelled. Never had this problem before.
United Express - Review about Flight Delay from Newark, New Jersey
flights between ewr and cvg are always delayed. poor customer service at both locations. it's obvious united has not staffed properly. many flights are delayed because crew is not available or on time. incoming flights are delayed and there is a chain reaction. i try to avoid flying with united unless there is no other option. excessively unhappy with united.
On December 20th, my husband and I were flying out for our honeymoon. We left from Birmingham, AL and had a connection flight in Houston before reaching our final destination. The Birmingham crew was wonderful, very helpful, polite, but the Houston crew! It first...Read more
On December 14th my husband and i flew United express from Erie Pennsylvania to Madison,Wisconsin with a layover in Chicago. And returned on the 18th same route Madison to Chicago to Erie. We had a very pleasant travel. My husband is on oxygen and can't walk very...Read more
1) first leg of flight someone asked for my boarding pass and with no explanation removed me..I was allowed to reboard several minutes later. On the return flight the flight was supposed to go from chicago to Wichita at 7:05 pm..It was delayed over and over while other...Read more
I didn't like
- Reliability or service
i am sitting on United Express embrarer 145 on June 5, 2015 in St. Louis. Pushed back from gate sat on Tarmac 30 minutes no air then pushed back to the gate and still sitting waiting for maintenance. Not sure where this will end up Yesterday same airline and aircraft...Read more
Our United Express flight 4909 EWR to PVD was initially scheduled to leave at 8 AM and after sitting on the plane for over an hour we were required to exit the plane, wait for over 6 hours with no food vouchers or any true explanation of the issues. I missed a full...Read more
Please retire the Q400. I consistently ride on the Q400 MCI-DEN. What a substandard product compared to other airlines. A propellor airplane, limited to FL250 over the midwest w/T-Storms, , no WiFi, no overhead bins, you wait for bags on the ramp in the rain or...Read more
I have flown united express for 4 Fridays # UA5792 in a row and not one flight has departed close to an on time departure. Today is August 8 and the plane is broken down in Dulles and according to the last text united sent they have no crew. They have residues the...Read more
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